LatchID Legal

Last updated: September 28, 2026

LatchID is operated by Wrooms, Inc. These policies cover the website, console, identity gateway, capsules, Latch Mail, and cloud connections or compute services when available.

Terms of ServiceAccounts, service boundaries, licenses, payments, and enforcement.Privacy PolicyInformation we process, sharing, retention, and your choices.Acceptable UseStrict prohibitions on abuse, unauthorized access, spam, and evasion.Product & Service RulesSpecific responsibilities for identity, capsules, mail, and cloud resources.Billing & CancellationCheckout terms, subscriptions, third-party charges, and refund requests.Security & EnforcementRestrictions, suspension, reports, and review requests.

Clear boundaries

A successful sign-in is not identity verification, authorization to sensitive resources, or a guarantee of trustworthiness. A preview, available service tile, or paid capsule design is not a promise of provider approval, production availability, unlimited use, or an uptime commitment.

Contact Wrooms, Inc.

For legal notices, privacy requests, billing questions, or suspected abuse, contact auth@wrooms.ai. Include the relevant application or service and a clear description. Do not send passwords, access tokens, payment-card details, or unnecessary personal information.

Mandatory legal rights remain applicable. A separate signed agreement controls where it expressly overrides these policies.